Where Operations Find Flow.

OpsFlo provides fractional operations and supply chain leadership for growth-stage CPG and DTC brands. We turn fragmented operations into a resilient, data-driven supply chain that scales profitably and sustainably.

🌴 Based in Los Angeles. Partnering with brands worldwide.

Services

Engage as fractional leadership, project execution, or advisory.

Network design & fulfillment

2-node vs 3-node, inventory placement, zip-code routing, and carrier strategy to cut time-in-transit and cost.

3PL search, RFP & SLAs

Run the RFP, negotiate terms, set SLAs/KPIs, and stand up onboarding without disrupting day-to-day.

ERP/WMS & data visibility

Roadmap, vendor selection, EDI/compliance, order orchestration, and real-time dashboards.

COGS & margin improvement

Packaging, carrier mix, vendor terms, and landed-cost modeling to unlock contribution margin.

Quality & retailer compliance

SOPs, audits, CAPA, routing guides, chargeback prevention, and OTIF performance.

Customer delivery experience

“Where’s my order” reduction, promise-date accuracy, proactive comms, and NPS lift.

CX management & overhaul

Rebuild customer experience operations, integrate feedback loops, and optimize workflows to enhance response times, satisfaction, and retention.

Contract manufacturer audits & negotiations

Conduct factory audits, assess compliance and quality standards, and lead commercial negotiations to ensure value alignment and supply reliability.

Outcomes

Measurable results from real-world implementations.

97–99%

OTIF for DTC & retail

12–20%

Parcel & freight cost savings

25–40%

Faster delivery through multi-node network

9–16 wks

3PL RFP, onboarding & go-live

98–99%

Inventory accuracy & faster close (ERP)

4.7★

CSAT through automation & proactive comms

8–12%

COGS reduction via supply chain redesign

Case Studies

A few representative engagements and outcomes.

CPG Brand

Carrier & zone optimization

Consolidated carrier portfolio and remapped zones to align with demand density.

Result: Cut parcel spend by 28% and reduced average transit time by 1.1 days.

Beauty Brand

3PL performance turnaround

Defined OTIF, pick/pack accuracy, and dock-to-stock SLAs with a simple scorecard and weekly QBR cadence.

Result: OTIF improved from 89% to 98% in 60 days; chargebacks down 40%.

Apparel Brand

Multi-node scale-up

Transitioned from 1 to 3 nodes; rebalanced inventory and automated order routing.

Result: Delivery times reduced 45%; annual savings of $1.2M.

About Travis Edwards

Prior to launching OpsFlo, I led operations, supply chain, and fulfillment strategy for a range of dynamic consumer brands across CPG, wellness, beauty, and apparel. These experiences helped shape the expertise and insight that drive OpsFlo’s approach today.

Connect on LinkedIn • Travis@opsflo.co