When growth starts working, operations get messy. I step in as Head of Ops / COO, own execution end-to-end, and remove founders from daily escalation across co-manufacturing, supply chain, fulfillment, CX, and partners — so the business can scale without breaking.
Consultants recommend. Vendors optimize. OpsFlo owns.
Pressure-test my operationsEmbedded operating leadership, not consulting. This is how execution gets owned end-to-end — and how founders get out of the middle.
You’re not buying “projects.” You’re getting an operator accountable for outcomes across the stack.
OpsFlo can embed end-to-end or lead focused initiatives during growth, transition, or operational strain.
Unlock enterprise-level parcel pricing that small and mid-size brands can’t access on their own — deployed after a paid diagnostic to protect service and ensure savings stick.
Select and transition to the right 3PL—without founder escalation. OpsFlo normalizes true cost and owns go-live execution.
Multi-node design, inventory placement, carrier strategy, and routing to cut time-in-transit and cost.
RFP, SLAs/KPIs, commercial terms, transition plan, and go-live—without disrupting day-to-day.
Real-time inventory and order status, faster close, reporting, and the tooling needed to run clean.
Forecast inputs, reorder logic, cycle counts, reconciliation, and control to prevent stockouts and surprises.
Landed-cost modeling, packaging/cube, vendor terms, and freight mix to unlock contribution margin.
Reduce WISMO, tighten promise dates, clean handoffs, and build a CX machine tied to ops execution.
Scorecards, QBR cadence, escalation paths, and enforcement so vendors stop “owning” your outcomes.
Capacity, quality, audits, negotiations, and change control to protect supply and retailer compliance.
Most options improve pieces. OpsFlo owns the system end-to-end until it’s stable.
→ recommend then your team executes. Ownership stays with you.
→ improve one slice (shipping, 3PL, tools). No end-to-end owner after.
→ part-time + narrow scope. Decisions still escalate to the founder.
→ embedded operator. I make decisions, run execution, manage vendors, and own outcomes until operations are predictable.
Measurable results from direct operating ownership.
Across DTC + retail brands from $3M–$50M revenue (baseline-dependent).
OTIF for DTC & retail
Parcel cost savings
Faster delivery through multi-node network
3PL RFP, onboarding & go-live
Inventory accuracy & faster close (ERP)
CSAT after CX overhaul & tighter delivery promise
COGS reduction via supply chain redesign
Ranges shown are typical outcomes from client work; actual results depend on your baseline and constraints.
Representative examples of how outcomes are created.
Problem: Zones didn’t match demand density; carrier mix and service levels were misaligned.
Action: Zone analysis, carrier consolidation, rate + service negotiation, and routing rules by region.
Result: -28% parcel spend and -1.1 days average transit time.
Problem: OTIF and accuracy were inconsistent; no enforceable cadence or ownership.
Action: Built a KPI scorecard, enforced SLAs, ran weekly ops cadence + QBRs, cleaned inbound/putaway flow.
Result: OTIF from 89% to 98% in 60 days; chargebacks down 40%.
Problem: Shipping zones drove slow delivery + rising costs; inventory placement was reactive.
Action: Transitioned from 1 to 3 nodes, rebalanced inventory, and implemented order routing logic.
Result: Delivery times improved 45%; annual savings of $1.2M.
Problem: Co-man terms + packaging specs inflated costs and cube; change control was weak.
Action: Renegotiated co-manufacturing terms, redesigned packaging for yield/cube, tightened QA + compliance.
Result: -12% COGS while maintaining quality and retailer compliance.
OpsFlo is led by Travis Edwards — an operator who has built and scaled global supply chains, multi-node fulfillment networks, and operating systems for high-growth consumer brands. OpsFlo exists for the stage where execution has to work — without running through the founder.
A quick 30-minute conversation to pressure-test priorities, identify what’s breaking, and map next steps.
