OpsFlo
We turn fragmented operations into a resilient, data-driven supply chain for CPG, DTC, and eCommerce brands — driving clarity, speed, and scalable growth.
Book a 15-Minute Discovery CallWhether you need fractional leadership, logistics or system transitions, or an end-to-end operational overhaul, we turn complexity into flow—across fulfillment, CX, manufacturing, and supply chain.
Engage as full-service or fractional leadership, project execution, or advisory.
For founders and operators who need:
Multi-node design, inventory placement, and carrier strategy to cut time-in-transit and cost.
3PL RFP, terms, SLAs/KPIs, and onboarding—without disrupting day-to-day.
ERP/WMS roadmap, vendor selection, and real-time order and inventory visibility.
Packaging, carrier mix, and landed-cost modeling to unlock contribution margin.
SOPs, audits, CAPA, and routing guides to prevent chargebacks and improve OTIF.
Fewer “where’s my order?” contacts, better promise dates, and proactive comms.
Rebuild CX operations, integrate feedback loops, and streamline workflows for speed and satisfaction.
Factory audits, quality checks, and commercial negotiations to protect margins and ensure supply reliability.
From operational analysis to senior leadership and systems that scale, we plug in where you need the most leverage.
We quickly assess your end-to-end operations to uncover performance gaps, cost savings, and opportunities to scale smarter.
OpsFlo steps in hands-on to build systems, strengthen vendors, and align teams for speed, efficiency, and margin.
We leave behind a stronger, clearer operation—built to sustain growth with or without continued support.
Measurable results from real-world implementations.
OTIF for DTC & retail
Parcel & freight cost savings
Faster delivery through multi-node network
3PL RFP, onboarding & go-live
Inventory accuracy & faster close (ERP)
CSAT after CX overhaul & AI-assisted support
COGS reduction via supply chain redesign
Ranges shown are typical outcomes from client work; actual results depend on your baseline and constraints.
A few representative engagements and outcomes.
Consolidated carrier portfolio and remapped zones to align with demand density.
Result: Cut parcel spend by 28% and reduced average transit time by 1.1 days.
Defined OTIF, pick/pack accuracy, and dock-to-stock SLAs with a simple scorecard and weekly QBR cadence.
Result: OTIF improved from 89% to 98% in 60 days; chargebacks down 40%.
Transitioned from 1 to 3 nodes; rebalanced inventory and automated order routing.
Result: Delivery times reduced 45%; annual savings of $1.2M.
Renegotiated co-manufacturing terms and redesigned packaging to improve cube efficiency and material yield.
Result: Reduced COGS by 12% while maintaining quality and retailer compliance.
Prior to launching OpsFlo, I led operations, supply chain, and fulfillment strategy for a range of dynamic consumer brands across CPG, wellness, beauty, and apparel. These experiences helped shape the expertise and insight that drive OpsFlo’s approach today.
Cut through the noise, fix what’s slowing you down, and get a 90-day ops plan built for startup speed.